At https://saurashtraleuvapatelsamajdwarka.com/, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your data when you use our website, in compliance with global privacy standards, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
We collect the following types of information from users:
1.1. Personal Information
Name, email address, phone number, and address (when you book a room or contact us).
Payment details (e.g., credit or debit card information) via our secure payment gateway.
1.2. Non-Personal Information
Browser type, operating system, and IP address.
Website usage data, such as pages visited, time spent on the site, and navigation behavior (collected using cookies and analytics tools).
1.3. Cookies and Tracking Technologies
Cookies are small files stored on your device to enhance your user experience.
Cookies may include analytics, session identifiers, and functionality preferences.
Users can manage or disable cookies through their browser settings; however, doing so may impact website functionality.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1. Service Delivery
To process bookings and payments.
To send booking confirmations and updates.
2.2. Customer Support
To respond to inquiries, complaints, or requests.
2.3. Website Improvement
To analyze website performance and improve user experience.
To monitor and prevent fraudulent or unauthorized activity.
2.4. Marketing
To send promotional offers, updates, and newsletters (only if you have opted in to receive them).
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except as necessary for the following purposes:
3.1. Service Providers
Payment processing through secure third-party gateways.
Communication services for sending notifications (e.g., email or SMS).
3.2. Legal Obligations
To comply with applicable laws, regulations, or legal processes.
3.3. Business Transfers
In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
4. Your Rights (GDPR and CCPA Compliance)
For GDPR (Users in the European Union):
4.1. Right to Access
You have the right to request access to the personal information we hold about you.
4.2. Right to Rectification
You may request corrections to inaccurate or incomplete data.
4.3. Right to Erasure ("Right to Be Forgotten")
You may request the deletion of your personal data unless it is required for legal or contractual obligations.
4.4. Right to Data Portability
You may request your data in a structured, commonly used, and machine-readable format for transfer to another service provider.
4.5. Right to Restriction or Objection
You can restrict the processing of your data or object to its use for specific purposes (e.g., marketing).
For CCPA (California Residents):
4.6. Right to Know
You may request details about the categories and specific pieces of personal information we have collected about you.
4.7. Right to Delete
You may request the deletion of your personal information unless exceptions apply (e.g., legal requirements).
4.8. Right to Opt-Out of Sale
Although we do not sell personal data, you have the right to opt out of the sale of your information if applicable.
4.9. Non-Discrimination
You will not be discriminated against for exercising your rights under the CCPA.
Exercising Your Rights:To exercise your GDPR or CCPA rights, contact us at [insert email address] with the subject line "Privacy Rights Request."
5. Data Security
5.1. We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse.
5.2. Despite our efforts, no online platform can guarantee 100% security. You are encouraged to take precautions, such as using strong passwords and avoiding sharing sensitive details online.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before providing any information.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Updates to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to the website. Please review this page periodically for updates.
9. Contact Us
If you have questions or concerns about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: [insert email address]
Phone: [insert phone number]
Mailing Address: [insert physical address]
By using our website, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.